Faith Recruitment Home Faith's People Employers Job Seekers Vacancies Candidates Contact Us Vacancies This is a selection of some of our current vacancies:            Account Manager - Marketing            Walton On Thames, Surrey            £28,000 to £34,000 plus benefits            My International client is looking for an experienced Account Manager, wanting new                        challenges and to accelerate your career to work within the Client Service Team, specifically            focusing on one of the company's largest accounts.             The role would include:             Taking responsibility for the day to day management of up to 4 EMEA accounts.  This                     includes the ability to deliver a highly proactive, reactive and responsive account                             management service and build close and trusted relationships with your client base.             Hand on project management of current and future marketing campaigns (which will include             online and offline mediums), including taking detailed briefs, preparing and presenting                     proposals, constructing budgets and timelines, attending client meetings and working closely             with creative teams, copywriters, printers, mailing agencies and other 3rd party suppliers to             ensure projects are executed professionally, on time and within budget and client                             expectations.             To support the Account Director with the daily running of a busy client facing team             Taking a supporting role in their event management team to help manage and execute live                 events at busy periods - involving travel in the UK and Europe.             To be considered you will have 2-3 years experience in an integrated marketing agency or             within a medium/ large marketing team (must be B2B)             A good business degree or equivalent             String experience of planning, managing and executing a range of B2B marketing                             campaigns for lead generation purposes, especially across digital and direct communication             platforms             Sound strategic and implementation skills, attention to detail and the capability to handle                 multiple projects smoothly and thoroughly             Calm under pressure             Confident and pro active with a 'can do' attitude             Excellent communicator with a strong personality to work well and establish client                      re lationships            Innovative, fresh thinking and passionate about driving successful B2B marketing                              programmes through the digital revolution            If this sounds like the opportunity for you and you are looking to working in a dynamic, fun,             open and honest working environment with opportunity to grow within the organisation                     please apply for further details on the role and benefits. To apply for this position, please contact danielle@faithrecruit.co.uk Data Analyst and Online Operations Manager          Guildford         Circa £28,000 per annum         This is an exciting opportunity for a hands-on Data Analyst within our Online Operations                 department to help shape a centre of excellence within the company.         The ideal candidate will have a passion for numbers and excellent verbal and written                         communication skills with the ability to develop good working relationships with co-workers,         clients and suppliers.          You will also thrive under pressure and enjoy the challenge of working to tight deadlines –             being prepared and adaptable to meet those unexpected requirements of their clients.          It is essential that you have a proven track record and are able to prove a thorough                         knowledge of data analytics through online channels as well as a thorough knowledge of email         broadcasting and performance.  You will be able to take complex data and present it in a                 user-friendly way for internal and external purposes to assist others in determining strategy and         subsequent courses of action.             Other requirements include: · Extensive experience of eCircle (and other email providers such as DreamMail and Email Vision) · Tagman analytics · Advanced Google Analytics Tracking Techniques · Advanced Excel including Pivot tables and formulas · Microsoft Access with an understanding of SQL and relational databases · Analysing marketing databases – segmenting, de-duping and updating. · Good understanding of email statistics and email system functionality and tracking techniques. · Familiar with editing and working with HTML · Understands Best Practice             It is also desirable if you have knowledge of CRM systems including SugarCRM and                       SalesForce.             My client is looking for someone who is looking for a long term career , which they are                     offering and they are looking for someone who knows and loves data and online.             You will have your own transport due to my client’s location.  This is an opportunity to                     work within an award winning company, with a fantastic reputation and a fun and friendly                 working environment.  Please apply for further details. To apply for this position, please contact danielle@faithrecruit.co.uk Client Services Delivery Co-ordinator Central London £Salary dependent on experience My client is seeking a Client Services Delivery Co-ordinator to work in their London office.  The purpose of this role is to provide administrative, analysis and reporting services to the Client Services and Management team in this business area. Responsibilities will include: Oversee several databases to ensure they have an accurate picture of the services taken for each client Advise on queries as to whether contracts are signed or not, assessing if this affects the delivery of services Ensure they have all the information they require in place for a smooth process during technical upgrade cycles Investigate anomalies where there are conflicting dates in database and resolve with appropriate Delivery Manager and Analyst Make sure that work schedules are aligned between the analysis queue and implementation queue, agreeing deliverable dates where required in order to ensure work that has been committed to does not stall. Coordinate the publication of the weekly progress notes across the US and EU regions. Review contracts within set timescales with the Delivery Managers to reduce the level of outstanding unbilled items. Assist the Accounts teams with any queries. Assist and train users on their Quality Centre Issue tracking system Produce weekly/monthly reports & undertake other ad hoc analysis tasks Provide administration, room booking & telephone support to the Client Services Management team. Maintenance of the "Delivery Manager Portal" knowledge database Pro-actively encourage and support Delivery Managers and Business Analysts to keep their relevant reports and documentation up to date To be considered you will: Be degree educated Have the ability to create and maintain strong working relationships with internal teams Be Analytical with strong numeric skills, very good with Microsoft Word and Excel Have the ability to take on a number of tasks simultaneously and demonstrate good time management Proven track record of carrying out tasks accurately and in a timely manner Calm under pressure and ability to maintain good humour Customer focused (internally and externally) A tenacious self starter who uses your own initiative to overcome obstacles in order to achieve end goals My client is a global company and key player within their field.  This is an outstanding opportunity working within a motivated team and fantastic offices.  Please apply for an immediate interview. To apply for this position, please contact danielle@faithrecruit.co.uk Trade Marketing and Partnerships Manager Addlestone, Surrey £35,000 to £42,000 per annum The purpose of this role is to develop and implement a comprehensive and innovative trade marketing plan for my client and their brands.  You will motivate and educate my clients trade partners on the brand to ensure they maximise sales.  You will influence global partnerships in order to access promotional opportunities for the brands via consumer and trade channels. Responsibilities will include: To develop the annual trade marketing plan in line with overall commercial and marketing objectives.  To ensure alignment with sales and trade training. Responsible for all Trade Marketing offline communications, ensuring fully on brand and integrated with Consumer Marketing, measured and reported on: including Direct Mail, Trade Advertising, Trade Coop, POS and Collateral and Training Support. To leverage global partnerships and generate joint marketing campaigns to mass audiences across the brands To work closely with the international team and UK trade training to develop an innovative online trade portal, aligned to their needs and facilitating better engagement and interaction with the brands. To build and develop relationships with the top accounts and work with the sales team to implement and execute bespoke campaigns and marketing support for  these key accounts. To be responsible for a team of 6 To be responsible for the management of all relevant agencies: i.e. Creative and Media agencies, Trade Fulfilment Responsible for the effective management and ‘smart spending’ of the total Marketing budgets to include monthly forecasting. Responsible for management, motivation and personal development of direct reports, including an ongoing programme of mentoring and skill development, the setting of objectives and regular appraisals To be considered you will have: 5 years proven marketing experience ideally in a multi national marketing environment Matrix organisation experience preferred Demonstrated success in implementing high impact and creative marketing plans Experience of managing and motivating a team Highly motivated, ‘can do’ attitude with proven interpersonal skills Proactive, enthusiastic and a team player Highly analytical together with critical thinking skills Commercial awareness My client offers an outstanding opportunity during a time of growth and success.  Includes benefits and a forward thinking working environment. To apply for this position, please contact danielle@faithrecruit.co.uk Sales Account Manager £20 - £25K (OTE £100K) Aldershot Purpose of the Role From making initial contact with prospects through to the closing of sales into potentially a range of lead generation programmes operated by the company and to develop the relationship with clients to enable increased spending poer and cross selling into other products and services. Main responsibilities 1.    Generate and maintain new Business Stream 2.    Develop client relationships to encompass the wider understanding of Response Lin        k programmes, products and services and close business where relevant or refer            business internally as appropriate 3.    Meeting or exceeding revenue and retention rates across all/ any nominated                   accounts 4.    Attending weekly Sales meetings and and report activity across prospect and client          base 5.    Inputting relevant information into the appropriate sales tracking database (                    currently Goldmine ) 6.    Providing quotations and advice to existing and potential clients 7.    Build and develop client relationships 8.    To identify and manage risk in his /her business activities and take responsibility for         reporting risks in a timely, open and appropriate manner.         Personal specification        The ideal person will be of graduate calibre and have a minimum of 2 years proven         Sales experience preferably within the Direct marketing or media industries plus the         following attributes:-        A demonstrable ability to build and forward pipelines at the £10,000 level in total             contract value . ·      The self confidence and motivation to open doors and build valuable business                 relationships that lead to closed deals. ·       Strong interpersonal and communication skills ·       Ability to work towards multiple deadlines ·       Excelelnt communicator and a polished written and telephone manner ·       Persistence, patience and willing to develop and strong sense of loyalty to the                 company. ·        Excellent organisational skills and a keen sense of time management. ·        Knowledge and Experience       Essential skills ·    Analytical skills ·    Proven consultative sales skills gained in a fast paced environment ·    Confident communication skills ·    Good presentation ·    Good numeracy skills ·    Experience of working to challenging targets ·    Computer literacy ·    Ability to work under pressure ·    Tenacity and resilience ·    Ability to be proactive and work on own initiative ·    Problem solving skills     Desirable requirements ·    Experience in Direct Marketing ·    Experience in Online direct sales/ online lead generation ·    Experience in working with a sales and marketing database programme such as                Goldmine     Numeracy skills     Identify trends correctly     Interpret information accurately     Using and applying general arithmetic to the following:- ·    Money inc VAT calculation ·    Proportion and ration ·    Percentages , fractions and decimals ·    Measurements eg distance, area etc ·    Conversions eg from one currency to another or ROI ·    Fractions to decimals or percentages ·    Averages ·    Simple given formulae      Business level Expectation To apply for this position, please contact abigail@faithrecruit.co.uk Sales Administrator/Bookkeeper Weybridge £24,000-£30,000 My client is looking for a sales administrator to join their office in Weybridge. They require a strong administrator to join their team and support the sales team and provide the general administration for the office. They will be doing some elementary bookkeeping so some experience as a bookkeeper is essential. The role involves: Bookkeeping Producing quotes provided by the Sales Team Ensuring technical quotes are accurate Recording relevant information on an in-house system Processing purchase orders/chasing up suppliers The ideal candidate will: Have excellent administration skills and at least 3 years solid administration experience Be a good communicator and highly organised Have excellent attention to detail Be able to work under pressure Be able to work to deadlines Be hard-working and proactive In return my client offers the opportunity to grow with the company and ideally they are looking for someone who wants to get more involved in the sales side of the business long-term. My client is based in offices in a prime location and offers a stable and friendly working environment. The ideal candidate will be available, dynamic and eager to work for a growing organisation. Apply now for more details!  To apply for this position, please contact amanda@faithrecruit.co.uk Client Services Delivery Co-ordinator Central London £Salary dependent on experience My client is seeking a Client Services Delivery Co-ordinator to work in their London office.  The purpose of this role is to provide administrative, analysis and reporting services to the Client Services and Management team in this business area. Responsibilities will include: Oversee several databases to ensure they have an accurate picture of the services taken for each client Advise on queries as to whether contracts are signed or not, assessing if this affects the delivery of services Ensure they have all the information they require in place for a smooth process during technical upgrade cycles Investigate anomalies where there are conflicting dates in database and resolve with appropriate Delivery Manager and Analyst Make sure that work schedules are aligned between the analysis queue and implementation queue, agreeing deliverable dates where required in order to ensure work that has been committed to does not stall. Coordinate the publication of the weekly progress notes across the US and EU regions. Review contracts within set timescales with the Delivery Managers to reduce the level of outstanding unbilled items. Assist the Accounts teams with any queries. Assist and train users on their Quality Centre Issue tracking system Produce weekly/monthly reports & undertake other ad hoc analysis tasks Provide administration, room booking & telephone support to the Client Services Management team. Maintenance of the "Delivery Manager Portal" knowledge database Pro-actively encourage and support Delivery Managers and Business Analysts to keep their relevant reports and documentation up to date To be considered you will: Be degree educated Have the ability to create and maintain strong working relationships with internal teams Be Analytical with strong numeric skills, very good with Microsoft Word and Excel Have the ability to take on a number of tasks simultaneously and demonstrate good time management Proven track record of carrying out tasks accurately and in a timely manner Calm under pressure and ability to maintain good humour Customer focused (internally and externally) A tenacious self starter who uses your own initiative to overcome obstacles in order to achieve end goals My client is a global company and key player within their field.  This is an outstanding opportunity working within a motivated team and fantastic offices.  Please apply for an immediate interview.              To apply for this position, please contact danielle@faithrecruit.co.uk Reporting Account Executive Woking, Surrey £21,000 per annum My client is looking for someone immediately available for a 12 month contract working as a Reporting Account Executive.  This role is the heart of the reporting and administrative process within each account.  You will be passionate about delivering first class support to teams and clients, tailored to meet and exceed their needs.  You will have strong Excel and Admin skills and be driven to achieve operational excellence.  My client is looking for someone bright and articulate, highly numerate with strong analytical skills for this exciting opportunity. Responsibilities will include: Manage and distribute market and competitor information to stake holders Learn in depth the client’s CRM system and use daily for monitoring of the team Attend account field meetings to understand how reporting account executive can provide further value Project management Generate weekly and monthly reports using client data and Excel General Administration Collate and distribution of induction and training packs, briefs and News Letters Ensure Account activity briefs are received from the client and all relevant info is forwarded to the meetings, accommodation and flights for the team Ordering Stationery Forwarding enquiries to the relevant contact Update and maintain the team attendance log, attendance breakdown and contact details spreadsheet Provide general admin support via email, telephone and post for the team Ensure all calls are added, removed when required and that address and territory details are always accurate in conjunction with Hermes Ensure Account activity briefs are received from the client and all relevant information is forwarded to the team Generate weekly and monthly reports using Excel Reports to be generated in the required format i.e MS word, Excel and Power Point from the data gathered from the team Source data and complete Operational Standards datasheets/download reports and attendance reports Monitor and process the team’s expense/fuel card claims and any other required central reports Responsible for maintaining records of drivers/ vehicles, Accidents, Hire cars etc To be considered you will have: Strong Excel and reporting skills Experience in a busy admin role Be customer focused and a good team player Be bright and articulate Highly numerate with the ability to interpret data as well as communicate findings Possess the skills to interface successfully to both internal colleagues, client teams and information providers Be focused on problem solving, operational efficiencies and decision making Have a proven track record in delivering results at all levels This is a 12 month contract, with potential to be extended, and is to start asap.  This is an exciting opportunity to be part of an outgoing, friendly team and a varied role which will require attention to detail. To apply for this position, please contact danielle@faithrecruit.co.uk Lettings Negotiator Farnham Salary dependant upon experience uncapped OTE Are you looking for the next step in your career? Perhaps you have experience in sales that you feel you are not being rewarded for? A new opportunity has arisen to work within a successful local Lettings Agency, as a Lettings Consultant within this friendly and vibrant atmosphere. Our client is a successful and busy Lettings Agency and they require a confident and organised lettings negotiator to join their busy office in Farnham. You would be working alongside the independent Director that can provide support locally. The ideal candidate will be a strong and confident communicator with excellent organisational skills and a natural flair for Sales and Customer services. The ideal candidate will: Have excellent communication, sales and people skills Strong administration skills Be a team player & a hard worker Have the ability to multi-task and work well under pressure towards individual and team targets The role will include: Liaising with landlords and tenants Arranging and conducting the viewings Negotiating agreements and working towards a mutually beneficial result Ensure paperwork is filled in correctly and on time Effectively communicate with fellow team members Having excellent attention to detail The ideal candidate will live locally due to the long hours and preferably have good local knowledge. To be considered, you must have a valid driving license and own your own car. You do not need to have experience within the property market, just the drive to succeed and be willing to work hard! We are looking for people to start immediately so apply now! Working hours are Monday to Friday 08:30 ? 18:30, Saturdays 08:30 ? 17:00. A Lieu day will be given 1 working day every 2 weeks. Candidate must be flexible and happy to work extra hours. Please provide a cover letter with your application To apply for this position, please contact ann-marie@faithrecruit.co.uk CRM Marketing Manager Addlestone, Surrey £42,000 to £45,000 per annum 8 month contract My client is looking for someone with experience of CRM and data segmentation within a marketing environment.  You will have team management skills and be a marketing expert and support my client’s new database tool and loyalty schemes, leverage repeat booking and longer term value from past customers.  Through database insight, the purpose of this role is to develop and implement all communications from initial enquiries to past customer reactivation.  You will aim to support the longer term key global strategic objective to grow direct business for my client. Responsibilities will include: To develop the annual marketing plan for a variety of brands in line with overall commercial and marketing objectives.  To manage the UK & Ireland database and ensure that it continues to support past customer contact through campaign generation and insight To develop relevant communication with past customers and enquirers using direct mail and email to drive them online or through to PCS for booking To own/manage the loyalty schemes in the UK and be the central point of all contact for all related queries and communications.  To work in alignment with the other UK marketing areas to ensure that all campaigns are consistent, on brand  and leveraging investment To leverage support from the International teams on loyalty and analytics tools to drive targeting such as predictive modelling and lifetime value analysis To manage and execute all communications which aim to improve customer service and reduce the number of unnecessary service calls received in the call centre To support the business with reporting that shows campaign effectiveness and customer insight To support the development of trade co-op direct mail/email and provide guidance to the sales team to ensure that the competitor customer targeting opportunities are maximised To manage all relevant agencies and ensure that costs are competitive and that their work adds value - creative, email and data cleansing Responsible for management, motivation and personal development of direct reports To be considered you will: Have experience in a similar role Be available to start asap for this interim contract Have CRM and Data segmentation experience Previous team management experience Be a marketing expert with direct marketing experience ideally in a multi national environment Highly motivated, 'can do’ attitude with proven interpersonal skills Proactive, enthusiastic and a team player Good understanding of loyalty programmes and engaging with consumers. Please apply for further details. To apply for this position, please contact danielle@faithrecruit.co.uk Telemarketer £18K Woking Our client is one of the UKs leading sign making and design companies. Focusing mainly on the lucrative educational market, they provide signs for the majority of schools in the UK and Northern Ireland as well as some local councils and businesses. The company have experienced high growth during the last 5 years, not least because of the efforts of the marketing team ( placed by Faith! ) The marketing team of 2 work on sending out mailshots, establishing new contacts amongst schools and colleges, following through on estimates and quotes and liaising with designers in order to encourage business growth. The team can send up to 1200 mailshots a month and the increase in business in response to their campaigns is tangible. The role which they wish to recruit now is for a telemarketer who will report to the head of marketing, following up estimates. Assisting with pricing and quotes and putting together mailshots. Also to undertake research into new clients, to help with company branding and general PR and marketing tasks. We are looking for  a candidate to fit into the team, they must be mature with a very good telephone manner and some relevant experience. A can - do approach is mandatory - the company motto is that nothing is impossible! This is a hands - on role, the marketing team are situated within the workshop so the successful candidate will need to be able to role their sleeves up - the dress code is jeans with a company polo shirt. The benefits include 4 weeks holiday and a company bonus paid monthly. The bonus scheme is given to the whole company which can provide substantial monthly bonuses. To apply for this position, please contact ann-marie@faithrecruit.co.uk Stock Controller - Blue Chip Company Guildford £20K We currently have an excellent opportunity for an experienced stock controller to join an  international, blue chip company in Guildford. The key factors for the position will be a flexible, can -do approach with positive and well honed relationship management skills. You will be responsible for receiving deliveries and ensuring that parts are received to the appropriate storage location, communicating the delivery information to the consultants and resolving delivery discrepancies. You will also audit the stores, transfer and manage stock, raise delivery notes, book parts out of stores and maintain storage locations in a clean and tidy manner. Engagement of stakeholders will be key to your success, ensuring that good relations are maintained with line managers and other internal clients as well as third party suppliers and service providers. The successful candidate will demonstrate some solid experience in stock control or warehouse management with a reasonable level of connections within the industry and will understand secure couriers and how they work. In return, you will have a good basic salary together with a comprehensive flexible benefits package reflective of a leading blue chip organisation. To apply for this position, please contact abigail@faithrecruit.co.uk Lettings Manager/Assistant Manager Woking Up to £33K OTE Our client is a successful and busy Lettings Agency and they require an experienced Lettings Manager to join their busy office in Woking. The candidate will be have solid industry experience but our client will consider a candidate that is looking to step into a management role. The ideal candidate will: Have excellent communication skills Strong administration skills Team Builder The role will include: Selling all company services strongly and ethically to an acceptable level to landlords, tenants and their advisers with particular emphasis on peripheral income. Valuing properties to let, monitor and follow up valuations to ensure acceptable conversion rate to instructions Prepare accurate recording of property to let details and ensure accurate data entry and distribution to other relevant branches Keep and maintain accurate record of landlord and tenant requirements and follow up their enquiries. Actively offer properties to suitable prospective tenants. Provide regular feedback to landlords during marketing and provide progress reports once tenants found Properly maintain and update property register Ensure window and office displays updated on a regular basis Follow all company administration procedures to avoid delays, mistakes or poor service particularly regarding company referencing criteria. Ensure the web site is regularly updated and maintained to the required standard. Ensure the security of clients’ property at all times. Ensure that editorials are prepared and submitted on a weekly basis. Maintain and ensure that board movements are regularly implemented. Motivate staff to achieve branch forecasts Maintain the highest standard of customer care and service. Be involved in ongoing staff training. Actively participate in generating and developing new ideas and marketing initiatives. Support the Manager in conducting and implementing office procedures. Support the Manager in conducting staff appraisals Hold regularly office meetings Build relationships with new key contacts especially estate agents and corporate clients. Maintain and develop existing multiple and key clients. Working hours are Monday to Friday 9am to 6pm. One in four Saturdays with a day off in lieu. The ideal candidate will live locally due to the long hours and preferably have good local knowledge. To apply for this position, please contact ann-marie@faithrecruit.co.uk Account Manager - Marketing Walton On Thames, Surrey £30,000 to £34,000 plus benefits My International client is looking for an experienced Account Manager, wanting new challenges and to accelerate your career to work within the Client Service Team, specifically focusing on one of the company's largest accounts. The role would include: Taking responsibility for the day to day management of several new accounts.  This includes the ability to deliver a highly proactive, reactive and responsive account management service and build close and trusted relationships with your client base. Hand on project management of current and future marketing campaigns (which will include online and offline mediums), including taking detailed briefs, preparing and presenting proposals, constructing budgets and timelines, attending client meetings and working closely with creative teams, copywriters, printers, mailing agencies and other 3rd party suppliers to ensure projects are executed professionally, on time and within budget and client expectations. To support the Account Director with the daily running of a busy client facing team Taking a supporting role in their event management team to help manage and execute live events at busy periods - involving travel in the UK and Europe. To be considered you will have 2-3 years experience in an integrated marketing agency or within a medium/ large marketing team (must be B2B) A good business degree or equivalent String experience of planning, managing and executing a range of B2B marketing campaigns for lead generation purposes, especially across digital and direct communication platforms Sound strategic and implementation skills, attention to detail and the capability to handle multiple projects smoothly and thoroughly Calm under pressure Confident and pro active with a 'can do' attitude Excellent communicator with a strong personality to work well and establish client relationships Innovative, fresh thinking and passionate about driving successful B2B marketing programmes through the digital revolution If this sounds like the opportunity for you and you are looking to working in a dynamic, fun, open and honest working environment with opportunity to grow within the organisation please apply for further details on the role and benefits. To apply for this position, please contact danielle@faithrecruit.co.uk Inbound Sales Executive Camberley Area 25K plus bonus Our client is a successful financial company who are currently undergoing a period of substantial growth. For this reason we are recruiting an inbound sales executive for the growing team. The role entails taking calls and queries from clients via telephone and/ or email and giving the client all of the information required regarding the product and the service provided. The sales executive will be the first point of contact for customers as they call in to the company and will be following through on client leads and ensuring that all initial enquiries are correctly dealt with and answered. The sales person will have a great deal of energy, enjoy having fun on the phone, answering the telephone, updating the database and sending emails responding to client’s enquiries. They will have an outgoing, positive and gregarious personality. This will not suit a money hungry, ambitious sales person - it is more suitable for someone who is happy with a steady income, who enjoys talking to clients and is motivated by success - driven teamwork. The candidate will be converting warm leads - there will be no cold - calling and the conversion rate is currently 1 in 3. There will be room for the salesperson to grow, however for now we are looking for someone who is happy to remain in this role for a couple of years. The successful individual should be dynamic and energetic whilst having a certain amount of gravitas, as the clients are requesting information on financial products and therefore require the service to be prompt, accurate and well presented. To apply for this position, please contact helen@faithrecruit.co.uk Customer Account Executive Camberley Area £19K Check the overnight voicemail messages and action where necessary Manage the daily back-up tapes, monitor the daily back-up email to ensure receipt and take any remedial action necessary Use the software programs used by our client including Admin, DDe, DDO, Bacsess-IP Update spreadsheets accurately and on time Ensure the timely processing of all Direct Debit files and related reports Ensure the timely processing of any Direct Debit Indemnity Claims Ensure the timely processing of any Copy DDI requests Ensure DDe/DDO Account Checker updates are actioned upon receipt and on time Set-up new clients as per the ‘New client processing checklist’ Keep the ‘New client processing checklist’ updated with any changes Take part in meetings where necessary Action the funds transfers if necessary Answer client email and telephone queries on time General everyday office duties where necessary such as answering the phone, filing, faxing, scanning, shredding, franking the mail, photocopying etc Write up the procedures for each task (idiot guide format) Being a small company, we all fill-in for each other during holidays so experience of our other services and jobs will be gained. Required skills include:  Numerate, confident, hard working & dependable.  Good communicative skills, pro-active problem solver with PC knowledge of word, excel & Outlook To apply for this position, please contact helen@faithrecruit.co.uk Marketing Graduate Camberley £18K My Client is a highly successful and fast growing financial company based in the Camberley area  My client is looking for a creative and enthusiastic marketing Graduate to  internalise the currently outsourced marketing operations  With responsibility for the company brand you will be responsible for developing the company website and blog. The role will involve the writing and processing  large amounts of copy. You will also be responsible for all major e  mail campaigns and e mail marketing, PPC and SEO. The successful candidate will have faultless written communication skills and the ability to communicate at senior level. Person Specification to include; To have a recognised qualification in marketing To understand the philosophy of    the company and be able to convey this with others. To be proactive in the role and  constantly look for new opportunities of promoting the company. This is a fantastic opportunity for a Graduate   in a company that will  offer room for progression. To apply for this position, please contact helen@faithrecruit.co.uk European HR Coordinator Woking 6-7 month Contract £26,000 to £30,000 My client is looking for someone to act as a central point of contact for HR projects working across the European business. The purpose of this maternity cover is to provide a high quality, proactive HR support service to my client's European HR function, employees and line managers, in line with current legislation and the needs of the business. Responsibilities will include: Manage the collation of the monthly European HR reports from HR Managers. Collate the data in the required format for the HR Director to present at the Exec meeting Act as central collation point for the auditing process. Collect data from the HR Managers during the process and report of progress to the HR Director as required Arrange training courses throughout Europe, utilising the information from the European Training Plan to determine the most appropriate and effective options for delivery. Liaise with HR Coordinator in conjunction with this to offer Pan European support Be recognised as the European 'super user' of the HR database and ensure the integrity of data. In the UK, ensure that any changes are entered in order to maintain delivery of a high quality, confidential HR service. Running reports from database as requested Centrally manage the pan-European Service Award and Celebrating Achievement programmes. Ensure that the programmes are provided in the appropriate languages and tax issues are dealt with Define and manage own additional HR projects where applicable Administer the outsourced company car fleet, car insurance, travel insurance and general office services contractors by ensuring that supplier service level agreements are adhered to Provide a first line of HR support for UK to resolve HR related queries from colleagues, managers etc ensuring a timely and professional response Organise travel arrangements, hotel booking, hire cars and conference reservation, in order to ensure that diaries are kept updated and appropriate meetings organised and attended This role will require you to multi task across various European activities and countries in an organised and controlled manner. The nature of the work requires confidentiality and accuracy at all times and attention to details is essential. You will be required to work on own initiative with minimum supervision, whilst being proactive and willing to challenge and having the confidence to recommend changes and improvements. Timely coordination skills are required to ensure the high quality delivery of a generalist department. To be considered you will have experience in a similar role and of working in an HR environment. You will also have: Strong IT skills Good verbal and written communication skills with the ability to build rapport Assertiveness required for managing queries This is a maternity cover until the end of January to start asap. My client offers a friendly working environment and parking. To apply for this position, please contact danielle@faithrecruit.co.uk Experienced Lettings Negotiator Salary Negotiable Weybridge My client is a successful Lettings Agency and they require an experienced lettings administrator to join their busy office. The ideal candidate will be a good communicator with excellent organisational skills and have the ability to multi-task. Candidates MUST have at least 2 years’ experience as a Lettings Negotiator to be considered for this role. The role will include: Liaising with landlords and tenants Following up queries Ensure paperwork is filled in correctly and on time Effectively communicate with fellow team members Having excellent attention to detail The ideal candidate will: Have excellent communication skills Strong administration skills Be a team player & a hard worker Be impeccably presented and highly professional Be educated to A level standard or equivalent Have their own transport The hours are 9am-6pm Monday – Friday and every other Saturday. The expectations of my client are high so the candidates will be polished and be flexible and have outstanding organisational skills. If you have the relevant skills and are hungry to work for a fantastic organisation apply now! To apply for this position, please contact amanda@faithrecruit.co.uk Sales Executive Camberley £12-£15K basic, OTE £40K Our Client are looking for an experienced Sales Executive to join their growing team within the heart of Surrey. This role would entail selling training products to new and existing clients. You would require excellent telephone skills and a minimum of 1 years sales experience. The basic salary is £12 - £15K dependant on experience with uncapped OTE. To apply for this position, please contact ann-marie@faithrecruit.co.uk Senior Online Executive Addlestone, Surrey £30,000 per annum plus benefits My client is looking for and experience Online Marketing Executive to drive their brand and implement web initiatives and e-communications to increase online visitors, communicate the brand and grow revenue.  The successful candidate will support new product development in the online environment and the ongoing evolution of my client’s websites. Responsibilities will include: To take all planned campaigns into the online environment, keeping in-line with offline marketing campaigns, to ensure offline/ online consistency and integration for best possible ROI To develop plans for growing online traffic through PPC and Display, ensuring all activity is regularly monitored and improved upon Coordination of the SEO strategy, including assisting with articles and press releases for link-building, as well as optimisation to enhance natural rankings.  Develop new initiatives planned, including UGC, incorporating forums, reviews, social networking etc with the objective of increasing loyalty Provide details campaign analysis for all activity, reporting on key trends relating to online initiatives Assist with the online budget To be considered you will have: At least 2 years experience with a customer facing transactional website Highly analytical and results focused Proven experience working within a busy marketing environment Experience of online campaign development Previous experience of involvement and updating of websites Social media experience using: Facebook, Twitter and User generated content Web analysis experience Knowledge of HTML and Dreamweaver Good knowledge of SEO/ PPC Previous experience of working with Content Management Systems In return my client is offering an outstanding opportunity to join a worldwide marketing leading company with genuine career progression.  The working environment is motivated, busy and friendly.  Please apply for further details. To apply for this position, please contact danielle@faithrecruit.co.uk Telemarketing Sales Executive £20,000 + Quarterly targeted incentives Godalming Due to continued expansion we are recruiting for a Telemarketing Sales Executive to join the Inside Sales and Marketing group at one of the UK’s most innovative Refrigeration and Industrial Wholesale operations. Reporting to the Telemarketing Team Leader the successful candidate will be responsible for out-bound cold and warm calls to specific industry sectors, identifying new customer opportunity for quotation, Field sales visit and sales. Applicants must be able to keep a cool head under pressure maintaining the ability to present, identify and communicate with customers at all levels of opportunity and have a can-do attitude to all challenges. Typical Duties Applicants should be able to demonstrate experience in the following areas: •Candidates will need to have demonstrable Telemarketing/sales (warm and cold) experience, preferably within a B2B environment. Candidates will require sound knowledge and experience to quickly gain customer confidence and provide solid sales and new business performance •To target, research and identify new customers from specific set areas and industry segments with the actions to generate quotation, Sales visits and sales. •To maintain a performance in line with our client call and sales metrics of a minimum of 4hrs per day  customer engagement through telephone outbound calling while achieving targeted results. •To ensure customer retention through excellent telephone relationship skills, arrange visits for the field sales team and to develop new opportunity and maintain best in class customer service. It is essential that applicants have excellent organisational and communication skills with a solid knowledge of MS office and standard B2B sales procedures. To apply for this position, please contact helen@faithrecruit.co.uk CREDIT CONTROLLER (Contract)Guildford UP TO £12P/H IMMEDIATE START My client is a leading blue chip company. Two contract opportunities have arisen for Credit Controllers. One is a four-month contract and the other  a one-year maternity cover. Working within a busy credit control office the successful candidate will be required to: To ensure that all customer accounts are reconciled and payments are received according to terms and forecast. A clean Debt ledger is maintained for management review on a monthly basis. Liaise with other functional areas of the business (Sales / Operations) ensuring that all customer queries are resolved in a full and timely manner, therefore encouraging productive relationships to help maximize cash collection. Responsibilities will include: Credit control duties for Major Blue Chip clients. Cash posting and allocation. Account Reconciliations. Customer query resolution - working closely with both the Sales and Operations teams. Issuing Invoices and Statements. Raising manual invoices and credits as and when required. Mid & End of month payment clarifications. Updating existing spreadsheets. Adherence to existing Service Level Agreements. Employees are required to carry out such other duties as may reasonably be requested. To be considered for this role you must be able to display: Proven and demonstrable Credit Control experience. Sound understanding of a modern Credit Department and the relations involved with the Sales and Operation functions. Effective communicator at all levels (verbal/written). Microsoft Excel proficient. High attention to detail. Ability to work to tight deadlines. Professional and diligent. Well organised and methodical. Ambitious / keen to learn and develop skills quickly. Good eye for detail and keenness to reconcile. Key customer relationship management. Knowledge of Oracle systems would be an advantage. To apply for this position, please contact helen@faithrecruit.co.uk Customer Support Analyst Woking £18K - £20K An opportunity has arisen for an experienced Customer services support professional to work for a well reputed and successful company based in the Woking area. The existing team is seeking a further team member to become part of the success of this growing company. Duties for the role involve taking accountability for a full portfolio of clients in various industry sectors and managing their matters, complaints and problems effectively and responsibly towards deadlines and service level agreements. You must be confident in resolving issues and reporting findings to senior management, in addition to assessing processes that need to be resolved and investigated. You will focus on retention of clients, promoting company products and services, and be required to re present your findings in visual format using graphs and written analysis. You will provide first class customer service, in a dynamic and proactive manner, demonstrating high standards and excellent communication skills. The ideal applicant will be a graduate calibre, experienced within Customer Services, and currently be responsible for a portfolio of clients including dealing with escalated issues within a banking or retail support role. Applicants who have experience within payments industry and have working knowledge of SQL will be given priority. You must also have current working knowledge of Word, Excel and Powerpoint. The position requires applicants to have a flexible and dedicated approach to their work, as there is a requirement to work to shift patterns over 7 days (35 hours per week). To apply for this position, please contact ann-marie@faithrecruit.co.uk Sales Executive - Finance London £16000 - £22500/annum uncapped commission My client is looking for a confident candidate who will have experience of working to targets within a sales environment, ideally telephone based, and be a confident communicator. If you are already working in telesales or telemarketing, but want to try something a little more advanced and involved then this could be the opportunity you are seeking. The purpose of the role is to sell services of this financial resolutions company customers whose accounts have been passed to my client or customers who have expressed an interest or requirment in the services offered. You will be part of a dedicated team and work towards personal and company targets to process and progress customer accounts. Duties will include: Attaining the required productivity and daily targets set Dealing with accounts using a professional telephone manner Be an integral part of the team, contributing to the overall success Administration of accounts allocated Adhering to industry guidelines Making a high volume of calls both in and outbound to customers and following up on their request for information Taking inbound calls on your nominated accounts to manage customer's expectations To be considered you will have: Worked to targets in a previous role Ideally have telesales/ telemarketing experience Experience in a similar role would be ideal A good telephone manner and communication skills Be confident making outbound calls and speaking to people Good IT skills. In return my client offers a competitive commission structure which will be measured on daily, weekly and monthly targets, number and value of payment plans arranged and management of personal work queues. You will be part of a motivated team and a fun and friendly environment in both offices. To apply for this position, please contact ann-marie@faithrecruit.co.uk PR Account Manager Chertsey, Surrey £25,000 to £32,000 per annum My client is looking for a PR Account Manager who will be responsible for all ongoing activity on client accounts.  Working with the Senior Account Executives and Account Executive, you will manage the generation of regular Press coverage and ‘upside coverage’  ensuring both internal and bonus targets are met.  You will have primary responsibility for the generation of new material for the PR campaign, and for ensuring that your clients key messages are conveyed clearly in all material generated.  As the day to day contact you will also be responsible for  explaining and demonstrating some of the PR process ‘iceberg’ to your clients.  You will start to take ownership for developing potential up-side opportunities within client accounts – ie Marketing projects, magazines, newsletters, white papers and industry briefings/ events.  You will report into the Client Services Directors, who are responsible for ensuring all clients are serviced appropriately and in excess of their expectations, and responsible for overall account revenue generation.  In addition, a key part of your job will be focused on team and line management – enforcing processes across the PR teams that underpin the successful generation of Press coverage and reporting; educating and training new Account Executives and Senior Account Executives. You will also report into the Client Services Directors with any process or HR matters within the team.  As PR Account Manager you will also start to take an active part in the ongoing development and growth of the company, contributing ideas for social events both internal, and external to clients and Press.   My client offers huge amounts of support and training to further your career in PR and you will also be part of a friendly, motivated team.  If you have experience in a similar role, or are looking for your next role in a successful PR Agency please apply for further details. To apply for this position, please contact danielle@faithrecruit.co.uk PR Senior Account Executive Chertsey, Surrey £20,000 to £25,000 per annum My client is looking for a Senior Account Executive to take responsibility for managing the Press-focused PR campaign to ensure that a steady stream of quality Press coverage is being generated, and that Press coverage targets on behalf of the company’s clients are being met. Working with the Account Executive, you will be responsible for driving targeted response activity, generating features and comment opportunities, the writing, review and placement of press releases, case studies, and opinion/ bylined articles.  You will also start to have specific responsibility for generating ‘upside coverage’ for clients in key publications – typically, business and national titles – and start to take responsibility for forward planning elements of the PR campaigns (ie – looking ahead for press coverage momentum and identifying where and when new material may be required).  As a day to day point of contact for the client, you will have specific project management responsibilities and critically ensure ‘quality control’ in presenting materials to the clients, and to the Press on the clients’ behalves.  As a PR Senior Account Executive you will also start to have line management responsibilities for the Account Executives – ensuring processes are followed, helping them with time management and the load balancing of their specific tasks.  My client offers huge amounts of support and training to further your career in PR and you will also be part of a friendly, motivated team.  If you have relevant PR experience/ education and are looking for your next role in a successful PR Agency please apply for further details To apply for this position, please contact danielle@faithrecruit.co.uk PR Account Executive/ PR Graduate Chertsey, Surrey £17,000 (rising to £22,000 after 6 months)  My client is looking for a PR Account Executive to work alongside a Senior Account Executive and Account Manager.  The purpose of this role is to generate business and national level Press coverage for their clients.  A significant part of the role will be to master the writing of news stories and press releases, to manage the approval of those articles with clients and their customers, review and place case studies and opinion articles on behalf of your clients.  You will also be responsible for managing the preparation and presentation of Press Coverage to clients.  Responsibilities will include: Reading the Press, monitoring trends/ hot topics and identifying articles to which your clients can respond Calling the press to identify and action opportunities to comment on behalf of your clients and pitch in potential topics for article Building relationships with key journalists on behalf of both the company and clients – both through telephone and face to face meetings. Initially, you will have a limited client-facing role, mainly relating to specific Press opportunities, regular client meetings and you will have primary responsibility for expediting the reporting to clients. Your client-facing role will increase over time to include other project-specific responsibilities.  My client offers huge amounts of support and training to further your career in PR and you will also be part of a friendly, motivated team.  To be considered you will have a relevant degree within PR or a PR and Communications related subject and want to build on your PR experience. To apply for this position, please contact danielle@faithrecruit.co.uk Sales Executive B2B Weybridge £16,000 basic with £20,000 to £22,000ote plus bonus and benefits My client is looking for a motivated candidate to grow their customer portfolio within their portfolio.  You will have strong interpersonal skills and excellent communication skills with a very good telephone manner.  You will be bubbly and energetic and keen to pursue a career in Sales as well as being highly numerate. Responsibilities include: Seek new customers through leads and by researching on the internet and other proven avenues Cold calling companies and canvassing for business.  You will also be expected to build your own customer base, which is either generated by the company's letters or by calling potential customers and asking them whether they would like to receive their prices daily by email.  This usually receives a 90% positive response rate. Negotiating contracts with customers Sending out prices to customers daily Taking ownership of customer accounts and managing relationships Managing supplier relationships To work together with the trading team, which involves answering customers enquiries for the company's current prices and in some cases organising deliveries of confirmed orders.  Taking orders over the phone and processing them through the system Interacting with the finance department for settlement of invoices Managing credit limits Interacting with operations to make sure deliveries are handled efficiently and timely Solving any delivery/ order issues queries. In return my client offers parking, healthcare and pension as well as a fantastic and supportive working environment.  You will be motivated and have good IT skills including MS Word, Excel, Outlook and a knowledge of the internet and search engines.  To apply for this position, please contact danielle@faithrecruit.co.uk Recruitment Consultant £uncapped Woking, Surrey Faith Recruitment are an independent recruitment consultancy who work with a broad client base including the most prominent employers in Woking and the surrounding areas.  Owing to our sustained success in the local market we currently have an opening for an additional Recruitment Consultant to join our team. Being in the people business Faith understand that it is our people - our consultants - that our core to our success.  As a Faith consultant you’ll be working in a fun, energetic, team orientated recruitment environment where emphasis is placed on not being the biggest, but being the best at what we do!  We achieve this through adhering to Faith’s core values of honesty, integrity and hard work! Our consultants are actively supported by and have direct access to our Directors who will work with them to ensure that they can achieve their recruitment goals and be sure that their success is rewarded. If you have a passion for recruitment and the desire to succeed we want to hear from you.   To apply for this position, please contact amanda@faithrecruit.co.uk Property Administrator Weybridge £18K - £22K OTE £25K A rare opportunity has become available for an ambitious and professional administrator to join the largest and most successful estate agency and property services Group in the UK. Our client is looking for a hard working and target driven individual to join the repossessions department. Reporting to the Team Leader the duties will entail meeting your goal by selling properties for the best price within a short timescale. The objective for the role is to instruct and manage the estate agents performance to ensure that the portfolio of properties are marketing proficiently and effectively, with duties including: • Manage the caseload of properties ensuring that company and client procedures are adhered to • Ensure all correspondence in the form of letters, forms and filing is carried out strictly in accordance with the service procedures • Manage all telephone calls and deal with any queries • Support the Team Leader and Client Services Manager in ad-hoc projects • Manage and maintain all relationships with the Surveyors and the clients to provide an outstanding service You will be working closely with both the Team Leader and Client Services Manager. You may be required to take on extra responsibility that fall outside your normal job specification. The successful candidate will have excellent I.T skills including MS Office and databases. You will have all round administration skills, excellent communication skills; both verbal and written. Preference will be given to applicants that have experience in property. Benefits include working within a great team environment and access to local transport links. To apply for this position, please contact ann-marie@faithrecruit.co.uk Lettings Negotiator Woking £12,000 base with up to £18,000 OTE Our client is a successful and busy Lettings Agency and they require a confident and organised lettings administrator to join their busy office in Woking. The ideal candidate will be a good communicator with excellent organisational skills and have the ability to multi-task. The ideal candidate will: Have excellent communication skills Strong administration skills Be a team player & a hard worker Have the ability to multi-task The role will include: Liaising with landlords and tenants Following up queries Ensure paperwork is filled in correctly and on time Effectively communicate with fellow team members Having excellent attention to detail This role is office based and there will be some Saturday work on a rota basis. The ideal candidate will live locally  due to the long hours and preferably have good local knowledge. You do not need to have experience within the property market, just the drive to succeed and be willing to work hard! We are looking for people to start immediately so apply now!  To apply for this position, please contact amanda@faithrecruit.co.uk Account Executive Guildford, Surrey £21,000 to £23,000 per annum My client is looking for an Account Executive with 1 to 2 years experience of working within a marketing agency, ideally B2B.  The purpose of this role will be to provide prompt and efficient support to Account Managers in the implementation of day to day activities involved in client account management and service.  Responsibilities will include: Supporting an Account Manager and Senior Account Manager in the day to day running of client accounts Maintain and monitor account client files and become familiar with procedures Establish and maintain positive relationships with all departments Act as additional point of contact for clients Dealing with client requests and build relationships Attend client meetings Check copy and artwork changes Develop an understanding of marketing and communications and keep up to date with industry knowledge Work with an Account Manager to develop an understanding of briefs and strategic plans Administration tasks To be considered you will have experience of working within a marketing agency and be bright and hard working with a good team spirit.  In return my client offers an outstanding working environment and career progression.  This will be a hands on role, where you will be able to develop your skills and have the opportunity to work with fantastic clients. To apply for this position, please contact danielle@faithrecruit.co.uk Marketing Database Analyst Addlestone, Surrey £30,000 to £35,000 per annum plus benefits This is a multi branded role working directly with my client's UK Marketing Team to support with campaign planning, business intelligence and marketing reporting.  The purpose of this role is to drive revenue, improve marketing effectiveness and improve customer experience.  You will enhance the organisation's reporting, generate recommendations with enterprise wide relevance and credibility.  This role will involve working with in-house and third party data to deliver business intelligence at a tactical and strategic level. Responsibilities will include: Deliver complex analytical marketing needs for all brands and ensure regular reports are well structured and consistent Work with the Brand Managers to develop and implement marketing campaigns in Siebel analytics Partner with UK marketing team to define requirements for database analysis, data-mining, modelling activities and campaign development through understanding business objective and application of the information Communicate results and complex database marketing concepts effectively to marketing users and senior management Identify database needs and data quality requirements, coordinate with IT and outside vendors.  Manage the database interface with IT and International Marketing to reach a harmonised database that delivers regular and comprehensive marketing information Support key marketing projects from a data perspective Be the data guardian for UK consumer data and ensure continually data integrity Conduct data steward responsibilities to maintain the integrity of consumer data including data validation, de-duping and partnering with 3rd party vendors to conduct data cleansing Representative for continual improvements to CMA database, Siebel Loyalty, Siebel Analytics and Siebel Marketing Provide data driven insight to allow the marketing teams to make informed decisions To be considered you will: Be educated to degree level Have excellent Powerpoint, Excel and presentation skills Good Access skills Ideally have a good understanding and experience with Hyperion or other database query software, and ability to create queries independently Experience with Siebel Analytics is preferred Some understanding of SQP, DB2 or Oracle databases would be desirable At least 2 years experience working with large multi country customer datasets and demographic data Experience with multi channel marketing data analysis and campaign development Ability to manage multiple projects under tight deadlines Ability to interact with all levels of management and excellent interpersonal skills. In return my client offers excellent benefits along with a varied, energetic working environment.  To apply for this position, please contact danielle@faithrecruit.co.uk Paraplanner Guildford £30,000 to £35,000 per annum My client is looking for an experienced Paraplanner with a knowledge of 1st Software.  You will be Diploma level qualified and have previous report writing experience as well as having excellent knowledge with Trust and Taxation.  Responsibilities will include: Report writing (Life, Pensions and Investments) Comprehensive research in the market place Meet product providers as and when required Liaise with clients as and when required Work closely with Consultants You will ideally have good experience of working within an IFA practice.  In return my client offers excellent benefits and a friendly working environment.  Please apply for further details. To apply for this position, please contact danielle@faithrecruit.co.uk Client Relocations Manager up to £35,000 A rare opportunity has arisen for an intelligent and confident Support Co-Ordinator/Administrator to join a well established specialist company in supporting their Client facing executive team. Due to success and expansion, this role has been created to alleviate the existing team in their day to day activity, and the role will therefore be adapted as it grows. Based in local offices, the Client Assignee/case manager will manage whole project administration and liaison to oversee the whole project in a busy small team in their UK offices. The role will require the following duties to be fulfilled and must have some experience in a similar role/environment: -typing of correspondence and preparation of relevant documents -preparing and compiling marketing and information packs -assisting to prepare documents and files -taking assignee briefings and gaining confident understanding of client needs -negotiating on behalf of clients with vendors and suppliers -working with MS Office packages to complete reports and marketing information -implementing office policies and processes and ensuring quality of service -preparation of costings and documents for sign off by the client -general office duties The role will suit a graduate calibre candidate with a minimum of two years working within an administrative position in a busy office environment. Ideally, the successful applicant will come from a corporate business role and be looking to develop their skills and experience within a vibrant and successful international company. Experience with executive level clients will be advantageous, as will an additional European language. The ideal person will be: -confident, adaptable and positive -well educated and intelligent -have excellent written and verbal communication skills -able to multi task in a busy office -willing to progress and confident to work to deadlines -dedicated and resourceful Applicants will only be considered with valid visa and relevant experience. To apply for this position, please contact ann-marie@faithrecruit.co.uk Collections Associate c£25,000 OTE My Client is a rapidly growing and successful Financial Services client, specialising in support services to major Banks and lenders. The company have had a significant period of growth and have recently refurbished their offices. They are now looking to expand the teams further, with the addition of two more experienced consultant telephone collectors. To be considered for this role, you must have proven success within a collections role, either in credit control, finance recovery or doorstep collections. You will be target motivated, dynamic, tenacious, intelligent but above all else want to be the No.1 in your team by results and revenue brought into the business. For the right candidate, there is no limit on earning potential, and opportunity to progress into team leader, trainer or junior management. Duties include; Contacting customers on dialler telecom system to discuss accounts, around 150 calls per day Profiling debtors, analysing their circumstances and obtaining personal information to assess ability and appropriate level of repayments Negotiating payment options including full and settlement payments depending upon circumstances Maintaining regular contact and account managing customers who have arranged regular payments Sending and logging all correspondence onto database Working to targets on monthly and daily basis in a competitive team environment Using own initiative and training to obtain best possible outcome for the accounts To be successful in this role you will need to demonstrate enthusiasm, a confident and adaptable character, excellent communication skills and a drive to be the best. Interviews will be held immediately, and successful applications will be screened and invited to register within 48 hours of application. To apply for this position, please contact ann-marie@faithrecruit.co.uk Marketing Account Manager - B2C Guildford £26,000 per annum My client is an award winning marketing agency who are looking for an experienced B2C Account Manager to join their team at this exciting time.  The company is doing extremely well and growing rapidly, working with some brilliant clients.  They are an engaging agency and target their communications strategically and creatively.  There are well established long term relationships with clients, and the agency's work has won various awards. Duties will include: Building strong working relationships with all departments within the agency. Managing client projects within the agency by ensuring all departments work towards the same goal. Ensure that all projects are delivered on time and on budget. Write cohesive and single-minded creative briefs. Develop an appreciation for effective creative work. Contributing towards the writing of Marketing plans and presentations. Manage and motivate support staff. Develop an understanding of the Agency, it’s principle, structure and corporate plan Manage the day to day workload of the Account Executive. Establish a full understanding of the Client’s company-structure and personalities. Market understanding. Become a trusted first point of call for all day to day client enquiries. Develop a strong relationship with individual clients at your requisite level. Constantly update the client on activity, providing regular status reports. Become a confident and effective presenter of ideas and plans. Constantly assessing any opportunities and threats to Clients business. Act as an ambassador for the Agency at all times. Produce and present weekly client status reports. Ensure the successful communication of client - related reports across all areas of the Agency that require the information. Ensure the job-by-job profitability of each project. Carry out regular and accurate billing. Maintain maximum profitability across all client projects To be considered you will have agency experience working on consumer accounts.  They need bright people with energy that aren’t afraid of hard work! These people need to thrive in the team structure. The successful candidate will understand that agency work can be very busy and my client is looking for a creative, digital focused hard working person with energy and drive to succeed. In return my client offers beautiful offices, benefits and parking as well as a fantastic team!  You must be able to drive to be considered for this role.  Please apply for further details To apply for this position, please contact danielle@faithrecruit.co.uk Sales Executive - Guildford  £18,000- £28,000 ote Do you have untapped potential in your current Sales role? Are you looking to develop your enthusiasm and existing Sales experience? Would you like to work in a rewarding role within a friendly and growing team? This is a real opportunity to make an impact on a growing professional services business, and take home uncapped income from an office hours role. Based in smart local offices on the outskirts of Guildford, the ideal applicant will be keen to use their excellent telephone based sales and account management skills, their specialised knowledge of professional IT services and software, to proactively contribute to a well developed Sales team. Ideally coming from within the IT Sales or Marketing background, the role requires someone hard working, with a sophisticated and intelligent business development strategy. The successful applicant/s will be diligent, conscientious, focussed and tenacious, and most importantly not afraid to get results for themselves. Required experience will be a minimum of 12 months solid sales within a business development, telemarketing, or telesales role, with an in-depth knowledge and enthusiasm for all things I.T. Experienced candidates from other industry sectors will also be considered on their own merit, from various professional roles. The role will interview and start as soon as possible, and initially include a three month probationary period during which some training will be offered. Applicants should clearly demonstrate their qualifying experience and be articulate and confident.. To apply for this position, please contact ann-marie@faithrecruit.co.uk Senior Account Manager - Marketing Guildford Up to £35,000 per annum My client is looking for a Senior Account Manager with an agency background and strong hands-on production skills.  They need someone who understands strategy, marketing and creative work (including messages and proposition).  You will be a really hands-on Account Manager and have the ability to come up with new ideas, tactics and identify opportunities for the client. This role will include a lot of detailed campaign work – websites, emails, DM, webinars and translations as you will be working with a global client. They are looking for someone who has been working in an agency and comes from a similar background, who wants to work for an award winning agency who offer career satisfaction and development. You must drive due to location.  Please apply for further details. To apply for this position, please contact danielle@faithrecruit.co.uk Travel Sales Consultants - Inbound Crawley £14,500 basic with £20,000 to £25,000ote (commission is uncapped) My client is looking for pro active and motivated candidates to join their world wide leading company as a Travel Sales Consultant.  The purpose of this role will be to take inbound calls and turn these into sales and meeting targets.  You will have a passion for travel and have previously worked in a target driving environment. This is an exciting opportunity to join a successful company with excellent benefits, to utilise your sales skills and start a new career within the travel industry.  You will work in the Crawley head office and this role will involve shift work.  Duties will include: Answer incoming calls efficiently with an objective to maximise travel sales, revenue and up sell opportunities Achieve and exceed daily call, revenue and conversion targets to a set high standard of service delivery Achieve and exceed upsell targets to enhance customers travel requirements Effectively switch sell and cross sell to maximise travel sales Recognise customer profile and adapt style and offering appropriately Follow up on all customer leads to exceed our customer requirements, via outbound calls or email communication regarding travel destinations or requirements You will be: Self motivated with a proven track record in a sales target driven environment At least 5 GCSE’s or equivalent Knowledge of North America and/or the Caribbean as a personal holiday destination or as a selling experience would be a bonus Excellent customer care skills and telephone manner You must have travelled long haul before Hours: Weekly shift pattern between 08.00am – 22.00pm Monday – Friday You will be required to work 2 Saturdays in a month on a shift pattern between 08.30am 19.00pm You will be required to work 1 Sunday in a month on a shift pattern between 09.00am – 19.00pm              To apply for this position, please contact danielle@faithrecruit.co.uk Property Managers- Estate Agency Flexible base depending on experience+ £18k-£25k Woking, Surbiton, Redhill, Aldershot The Job: This regional property business are seeking experienced property managers who have managed portfolios of residential properties previously Working in a friendly team, normally consisting of negotiators, property managers and administrators you will help build the business further through excellent service delivery The successful candidate will have a proven track record in property management, strong customer service skills and be highly organised A dedication and passion toward customer service excellence is expected as this business have continued to grow their business due to relationships even in the testing financial climate In Return: Market leading base salary reflective of experience Career prospects across the region Monday to Friday 9am- 5.30pm working week Free car parking (on some sites) Other standard benefits expected from top line business If you are a diligent self-starter with excellent customer service and admin skills, suitable experience and track record to do this role justice, please contact Jo immediately for more information. To apply for this position, please contact amanda@faithrecruit.co.uk Telephone Negotiator Woking £15,000 basic with £26,000 ote Due to expansion my client is looking for a Telephone Negotiator who will have experience of working to targets and be a good communicator.  The purpose of the role is to negotiate recovery solutions with debtors whose accounts have been passed to my client using appropriate strategy and skill set.  You will be part of a dedicated team and work towards personal and company targets. Duties will include: Attaining the required productivity and daily targets set Dealing with accounts using a professional telephone manner Be an integral part of the team, contributing to the overall success Administration of accounts allocated Adhering to industry guidelines Making calls using a dialling system Taking inbound calls on your nominated accounts To be considered you will have: Worked to targets in a previous role Ideally have telesales/ telemarketing experience Experience in a similar role would be ideal A good telephone manner Be confident making outbound calls and speaking to people Good IT skills. In return my client offers a competitive commission structure which will be measured on daily, weekly and monthly targets, number and value of payment plans arranged and management of personal work queues.  You will be part of a motivated team and a fun and friendly environment. This role will involve 3 early shifts a week (8am to 4.30pm) and 2 late shifts (11.30am to 8pm) which will alternate week to week.  You will be required to work every other Saturday 9am to 1pm.   To apply for this position, please contact ann-marie@faithrecruit.co.uk Collections Associate Bagshot £18,000 ote Are you assertive, confident and have good customer service skills.  Our client, a growing financial company are looking for a good communicator with an excellent telephone manner and experience of working within a targeted environment. Duties will include: Management of an assigned worklist, making outbound calls to businesses to arrange payments on behalf of clients Taking incoming calls in response to outgoing correspondence Regular liaison with clients To be successful you will ideally have experience of making outbound calls, or come from a credit control background.  You will have an excellent telephone manner, with a GCSE Grade C or above in Maths and good business acumen.  You will be motivated, target driven and be a good communicator and work well within a team. In return our client is offering full training, clear career progression and a lively working environment.  Please apply for further details and and immediate interview.  To apply for this position, please contact ann-marie@faithrecruit.co.uk TEMPORARY OPPORTUNITIES WE ARE ALWAYS LOOKING FOR FANTASTIC CANDIDATES THAT HAVE  EXPERIENCE IN: Adminstration Customer Service Telesales PA If you have or know anyone that has the above experience, please contact maya@faithrecruit.co.uk WE WORK WITH FANTASTIC CLIENTS THAT PAY GREAT RATES