Account Manager

  • Full Time
  • Walton On Thames
  • £30,000 - £30,000 USD / Year
  • Salary: £30,000 - £30,000

Benefits Include
· Hybrid working arrangement for improved work-life balance
· Car allowance
· Free on-site parking

Our client, a growing and well-established organization, is seeking an experienced Account Manager to join their dynamic team in Hersham. This role focuses on supporting and advising clients throughout their journey with the company, identifying improvement opportunities, and ensuring exceptional service delivery.

Key Responsibilities
· Provide daily support to clients, acting as their main point of contact
· Identify and recommend improvements to enhance the client experience
· Seek opportunities to reduce client costs while maintaining service quality
· Upsell additional services when appropriate to meet client needs
· Manage and resolve escalated issues within the team
· Conduct site visits and oversee set-ups as required
· Review and cross-check client invoices for accuracy
· Analyse client reports and provide actionable insights

Experience Ideally Required for This Role
· Proven experience in account management with a client-focused approach
· Strong communication skills, both written and verbal, with the ability to manage challenging situations
· Proficiency in Microsoft Office, particularly Excel
· A proactive mindset with the ability to think creatively and identify solutions
· A personable and approachable demeanor, focused on making a positive impact

Why Join Our Clients Team?
· Become part of a supportive and collaborative team that values your contributions
· Enjoy the flexibility of hybrid working
· Work in a convenient location with free parking available
· Be empowered to make a difference for clients while growing in your career

Apply now to join this exciting opportunity and become a vital part of a growing organisation!

Ref: 08018

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”