Account Manager

  • Full Time
  • Camberley
  • Salary: £25000 - £27000

Our successful client based in Camberley are seeking an Account Manager to join their customer services team. The Account Manager will be reporting into the Customer Service Manager; ensuring all administration is completed and customers are receiving an outstanding service.

The Account Manager will:
Assist the team with incoming calls, dealing with any customer enquiries
Run and distribute reports on the performance of the department
Be the first point of contact for escalation and complaints
Monitor outstanding orders ensuring they are delivered within the agreed timescale
Assist teams with other areas, placing orders and production
Manage new and existing client accounts
Discuss current performance and ensuring the clients meets are met
Assist the Manager with team reviews and other employee relation matters

The ideal Account Manager will:
Have experience within an office-based customer service role
Maintain excellent working knowledge of Microsoft office
Have excellent communication skills, both verbal and written
Be a strong team player with a positive outlook
Have strong attention to detail
Be able to manage a large workload and to work calmly within a pressurised environment
Be confident in producing reports
Be able to use their own initiative

In return our client offers a fantastic working environment and the chance to join a growing company!

Ref: 06353

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”