Client Services Executive

  • Full Time
  • Guildford
  • Salary: £28000 - £34000

Are you an experienced PA/Administrator who has worked within the professional services environment previously? Our fantastic client is seeking a Client Services Executive to join their expanding team. The purpose of this role is to support internal and external clients.

The Client Services Executive position involves:
Making sure all client related correspondence is received
Taking an active role in relationship management and client care Client Services Executive
Entering and ensure accuracy of client information on the specific systems
Coordinating the appropriate support for specific client projects
Diary management and coordination and making sure meeting arrangements are notified
Taking responsibility for room booking and meeting coordination including confirmation of attendees, arranging relevant technology, refreshments
Making sure travel bookings are completed
Setting up processes for Partners, fee earners and client
Supporting Partners, fee earners and the Business Development and Marketing teams
Communicating with external clients both independently and upon instructions
Arranging client meetings and ensure efficient responses to written and verbal client queries
Monitor and track all tasks and prioritise accordingly
Providing the relevant information in advance
Arranging for photocopying, scanning, printing and filing to be carried out by the team

To be considered for the Client Services Executive position will:
Have previously worked within Legal
Maintain advanced knowledge and experience of using software including all Microsoft Office packages
Have excellent verbal and written communications skills
Provide a fantastic work ethic
Maintain good interpersonal skills with the ability to adapt when required
Be able to work both independently and as part of a team
Maintain excellent attention to detail and deliver work with accuracy

Please apply for further information and the chance to be considered for this fantastic opportunity! In return my client offers outstanding benefits and a lovely office setting.

Ref: 06336

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Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”