Customer Service Advisor

  • Temporary
  • Woking
  • Salary: £0 - £0

Customer Service Advisor GBP9.85p/h

Our fantastic client are seeking a Customer Service Advisor to join their well-established and friendly team based in Woking on a Temporary basis. The purpose of this role is to support customers with anything that they may need. The successful candidate will be confident dealing with customers over the phone and keen to work in a fast-paced environment.

Responsibilities include:
Answer customer queries via phone and email
Handle a high volume of inbound calls
Log customer information on the system
Support both new and existing customers
Handling customer complaints or escalating when necessary

You must be able to:
Communicate to a high standard both verbally and written
Confident working in a fast-paced environment and adapt accordingly to business needs
Be willing to learn new skills
Maintain strong problem-solving skills
Please apply for further information and the chance to be considered for this great opportunity!

Ref: 06409

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Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”