Customer Services Administrator

  • Full Time
  • Weybridge
  • Salary: £23500 - £235000

Are you passionate about customer service? Do you thrive when making a difference to people? If so this Customer Services Administrator position could be for you! A fantastic company based in Weybridge are looking for a well spoken, hard working and focused Customer Services Administrator to join their growing team.

The purpose of the Customer Services Administrator is to:
Provide customer support on a daily basis across all forms of communication channels
Deliver a timely response to orders, including order confirmation, product availability, invoicing and necessary country or customer specific procedures
Create and maintain all contracts
Ensure accurate data records on the systems
Work with the service and repairs teams
Coordinate shipments and return of goods
Keep up to date with product knowledge
Be the support for wider teams when required

To be considered for the Customer Services Administrator you will:
Maintain a good level of education
Have previous experience of CRM software
Ideally have worked within an office previously
Maintain strong interpersonal skills and want to make a difference
Be confident at relationship building and have good influencing skills
Have strong written and verbal communication skills
Be confident on Microsoft packages word, excel and outlook

Our client offers a great benefits package and free parking! Please apply for more information on this brilliant opportunity!

Ref: 03119

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Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”