IT Administrator

  • Full Time
  • Leatherhead
  • Salary: £23000 - £25000

Are you customer focused and enjoy working with technical products? Our client are recruiting for an IT Administrator to join their team. The purpose of this position is to deliver an outstanding service to customers and clients via telephone, email or in person.

The IT Administrator will:
Follow Customer Service procedures, services, and processes
Take full ownership of all on-boarding or off-boarding
Provide technical support for issues or requests related to computer systems
Deal with hardware, software, printers, phones and network
Guide customers through root cause analysis and problem-solving process
Follow-up with customers
Provide feedback and see the incident or requests through to resolution
Set and agree on expectations with the Customer
Ensure recording, documentation on incidents or requests through the lifecycle of incident/request
To be considered for the IT Administrator you will:
Have previous experience of working with customers
Maintain outstanding verbal and written communication skills
Be confident on Microsoft Office, Windows 10 and mobile devices
Work with confidence and be able to deliver
Ideally have office based experience previously
You will be expected to attend other sites within the area so you must be able to drive and own a car. Please apply for more information on this position.

Ref: 06419

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.

Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”