Operations Coordinator

  • Full Time
  • Woking
  • Salary: £24000 - £24000

Are you organised, able to multi task and looking for a busy position within a friendly and positive team. My clients office is set in beautiful grounds based on the outskirts of Woking. This a unique role and will suit a friendly person with a passion for customer services and delivering the highest quality standards. In this role no two days are the same.

Duties
To deliver a reliable first class customer service, to include answering the phones and dealing with customer, greeting customers and, dealing with enquiries, or complaints, or providing appointments
Maintaining the inhouse database system, process applications and book in appointments
Processing applications and taking payments (cash and electronic)
Distribute incoming post and record outgoing
Maintain office facilities ensure stationary is kept up to date and ordered
Reporting of monthly statistics
Attend meetings, take minutes, type correspondence and prepare reports
Raising invoices and reconciliation of remittance

Person specification:
Extensive knowledge of general office procedures and customer service
Good knowledge of Data entry and Record keeping
Able to provide advice to clients in a professional, friendly and empathetic manner
Working unsupervised and using own initiative
Able to problem solve and able to prioritise workload
For learning new skills quickly
Excellent written, face to face and telephone communication skills.
Excellent Computer skills
Accuracy and attention to detail
Ability to work to tight deadlines

For more information on this fantastic opportunity please contact Ellie for more information.

Ref: 06381

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”