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Reception Team Leader

  • Permanent
  • Godalming
  • Up to £34,000 DOE USD / Year
  • Salary: Up to £34,000 DOE

A very exciting opportunity for a Reception Team Leader has come up to join a fantastic company based in Godalming! Our client is a specialist in their field, looking for an innovative and self sufficient person to lead and support a team and provide support across the business to their clients and customers.

The Reception Team Leader will carry out the following duties:

  • Be the first point of contact for all reception team enquires
    Have the ability to deal clients and sensitive information and requests
  • Manage the team rota to ensure appropriate cover at all times  
  • Manage team holidays ensuring holiday and staff absence
  • Act as cover for the team when required
  • Manage the training and performance of the team and team members
  • Carry out informal meetings and escalation where necessary
  • Take responsibly for appraisals with support from HR team
  • Provide additional support to the reception team
  • Carry out general reception duties

To be considered for the Reception Team Leader position you will:

  • Have previous customer service experience
  • Be able to work well in a high pressure environment
  • Maintain excellent communication skills both verbally and written
  • Have great IT knowledge
  • Have previous rota organising experience, this is essential
  • Maintain previous experience managing a team
  • Have a professional and friendly approach
  • Maintain excellent time management and organisational skills

This is a fantastic opportunity for a Reception Team Leader who is looking to join a great company! Please apply for more information.

Ref: 08197

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”

Email Adele