Systems Support Officer

  • Full Time
  • Woking
  • £28,000 - £30,000 USD / Year
  • Salary: £28,000 - £30,000

Are you a technically minded person that has a passion for problem solving and experience of learning and understanding a number of systems at any one time. My client, a leader in their field, are seeking a bright and enthusiastic candidate that is able to manage and support users of a variety of POS systems.

Duties of the System Support Officer will be:
Maintaining and updating a number of POS systems
Liaising with POS providers
Supporting managers when import of data to systems dont update
Identifying issues and provide solutions
Extracting and studying data from various systems to help drive projects forward
Being the first point of contact by phone and email
Updating the database with supplier details and suppliers and resolving issues
Maintaining online ordering platform
Work with the HQ team to provide support as and when needed

The ideal System Support Officer will:
2 years experience working with various systems in a busy environment
Great attention to detail
Have fantastic data and systems knowledge
Excellent working knowledge of Word and Excel
Fantastic customer service skills
Strong organisational skills
Excellent communication skills, both written and verbal
Experience of working with POS systems is advantageous

Please apply for more information on this great opportunity.

Ref: 07642

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Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”