Benefits Include:
· 22 days holiday (increasing by 1 day per year, up to 25 days)
· Pension plan
· Professional study support
· Healthcare plan or Perkbox benefits
· Cycle to work scheme
Role Overview:
Are you highly organised, detail-oriented, and passionate about delivering excellent customer experiences? Join our client support team, where youll play a key role in maintaining customer relationships and assisting with VAT-related services. This role involves administrative duties, liaising with clients, and ensuring smooth operations within the VAT department.
Key Responsibilities:
· Verify handovers from the sales team to ensure clients are placed on the correct VAT scheme.
· Follow up with internal teams or clients to obtain missing information for applications
· Complete VAT applications via the HMRC website
· Process clients business expenses and include them in VAT returns
· Create weekly and monthly management reports
· Set up direct debits to HMRC
· Perform general administration, including maintaining digital customer records and managing departmental ticketing systems
Experience Ideally Required for This Role:
· Experience in a fast-paced environment, ideally in an office setting
· Strong written and verbal communication skills
· Exceptional attention to detail and numerical accuracy
· Proactive, resilient, and flexible, with a target-driven mindset
· IT literate, with proficiency in Microsoft Word, Excel, and Outlook
· Previous experience working with HMRC is an advantage
Why Join Our Clients Team?
This role offers the opportunity to grow within a supportive and friendly team environment. With a range of benefits, professional development support, and the chance to build expertise in VAT administration, this is a fantastic opportunity for a motivated individual to make an impact. Please note working hours for this position are based on a 35 hours per week (9 am – 5 pm)
Apply now to join a team where your contributions are valued!
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