Account Manager

  • Full Time
  • Guildford
  • £23,000 - £28,000 USD / Year
  • Salary: £23,000 - £28,000

Our is seeking a proactive and motivated Account Manager to join their team! This is a very exciting opportunity for a candidate who is looking to support their customer base as well as help the business grow day to day through warm sales techniques.

The Account Manager will:
Update customer accounts for new and existing customers
Support both lapsed and existing customer accounts providing excellent service
Advise customers on most appropriate solutions and product ranges
Offer product advice, sales service and general support across all channels including telephone, email and live chat
Qualify all product, quote and sales enquiries
Make outbound customer calls
Work towards the companies SLAs and KPIs
Answer calls from consumer customers, from existing, new and potential customers

To be considered as an Account Manager will:
Have worked within customer services or sales positions previously (would be adventitious)
Be comfortable working towards personal targets
Work with confidence over the telephone
Maintain fantastic communication skills
Hold a positive working attitude and work well under pressure

In return our client will offer a great OTE opportunities and career development. Please apply for further information on this great opportunity!

Ref: 07539

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Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”