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Client Experience Administrator

  • Full Time
  • Weybridge
  • £24,000 - £24,000 USD / Year
  • Salary: £24,000 - £24,000

An award winning multi location professional services company based in Weybridge are looking for a recent graduate that would like to work in a company that will nurture your talents and help you strive towards your career goals. You will have the opportunity to follow a quick and a
progressive career path and as well as working in a vibrant environment you will receive outstanding benefits such as: 25 days holiday + Bank rising to 30 days with each year of service, generous pension, income protection, season ticket loan and many more.

Client Experience Administrator Responsibilities:
Manage relationships with senior staff members you will be their first point of contact on any queries and benefit from years of first hand industry knowledge.
Prepare client pack and documents for meetings ensure that all client information is up to date prior to meetings and ensure senior staff are kept up to date.
Provide clients with updates throughout the process providing the highest level of customer service to ensure that they are happy and continue to vale you the level of service expected from the company.
Research companies to obtain information on clients prior to meeting.
Input client information into systems and act upon tasks quickly and within company guidelines.
Scanning and uploading client information on the inhouse company systems.
Ensure the clients details are up to date and are fully compliant.
Scan and archive files.
Any other ad hoc duties such a reception cover

Client Experience Administrator Skill Requirements:
Educated to a degree level.
Able to build relationships with ease.
Organised and able to work to strict deadlines.
Honest hardworking and keen to learn.
Great attention to detail with high standards.

This is a full time permanent hybrid position 2 days in office. The office has parking available and is close to a mainline station.

Ref: 07518

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”

Email Adele