Client Experience Executive

  • Full Time
  • Weybridge
  • £28,000 - £30,000 USD / Year
  • Salary: £28,000 - £30,000

Are you looking for your new challenge in a position that will see you working in a well established client facing role. A
natural flare for client service in this position is key and optimal organisational skills.

The main duties of the role are:
To familiarise yourself with the company process and regulatory requirements
To keep compliant at all times with confidential client information
Provide a personalised hight quality service to clients
Stay up to date with multiple clients time frames and objectives to provide a prestigious service
Prepare client pack and documents for meetings.
Research companies to obtain info on clients.
Input client info into systems and act upon tasks quickly and within company guidelines.
Build relationships with clients.
Ensuring all data is collated and filed correctly in a timely manner for client meetings
Leasing with stakeholders to ensure you deliver a seamless service and pre empt any issues before they arise
Updating clients on a regular basis
Be the main point of contact for client queries
Identifying new ways to improve customer experience
Provide general support to the wider teams

To be considered you will need:
Strong ability to build client relationships
Excellent organisational skills
Ability to work to strict deadlines
Hardworking by nature and keen to learn
Honest and reliable

My client are looking for a detail-oriented and proactive individual who can thrive in a dynamic work environment. If you possess the necessary skills and experience, we invite you to apply for this exciting opportunity to contribute to our team’s success.

Ref: 07443

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Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”