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Junior Customer Account Manager

  • Permanent
  • Guildford
  • Up to £30,000 DOE USD / Year
  • Salary: Up to £30,000 DOE

Are you ready to kick-start your sales career in a fast-moving, high-reward environment? We’re seeking an energetic, ambitious, and customer-focused Junior Customer Account Manager to join our team. If you’re passionate about building lasting relationships, driving customer success, and growing accounts from within, this role is perfect for you.


What You’ll Be Doing:

  • Grow Existing Accounts: Nurture, develop, and strengthen relationships with customers to maximise account potential
  • Be a Trusted Advisor: Understand customer needs and challenges, and proactively recommend solutions from the product portfolio
  • Drive Revenue Growth: Identify upsell and cross-sell opportunities, taking a strategic approach to account growth
  • Account Management: Manage a portfolio of accounts through regular calls, virtual meetings, and occasional in-person visits
  • Proactively Engage: Conduct value-driven sales calls to understand evolving customer needs, present tailored solutions, and strengthen long-term partnerships

What You’ll Bring to the Team:

  • Great People Skills: Confident, approachable, and skilled at building rapport with a variety of customer personalities
  • Motivation & Ambition: Proactive, results-driven, and eager to grow your customer base; previous account management or sales experience is a bonus, but attitude and energy are key
  • Clear & Impactful Communicator: Communicates with clarity and confidence across calls, emails, and presentations, adapting messages for different audiences
  • Exceptional Organisation & Ownership: Able to manage a busy pipeline, prioritise effectively, and deliver consistent results while maintaining high standards of service

If you’re excited to grow existing accounts, build lasting relationships, and be part of a supportive, high-performing team, we want to hear from you.


Ref: 08360

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Adele

Director

Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”

Email Adele