Customer Support Executive

Are you looking for an opportunity to put your fantastic customer service skills to use? Our busy client based in Surrey are seeking a dedicated customer service and administration team member to join their team.

Main duties and responsibilities will include:
Daily management of the assigned customers, entering orders onto the system ensuring they scheduled in a timely manner
Liaising with the Sales team
Monitor orders and verify deliveries
Build excellent relationship with the customers
Provide product knowledge
Update on orders and contracts
Providing customer support and ensure resolution for any queries or complaints
Providing support to the Sales team
Any adhoc admin duties to support where necessary

To be considered you will:
Have a passion for providing exceptional customer service
Use of inhouse systems, SAP or accounts systems would be highly beneficial
Have strong MS office package skills
Excellent communicator
Have customer experience

In return my client offers a lovely office working environment in a role which offers the opportunity to support in a varied role. Apply now for the opportunity to be considered for this fantastic team and company!

Ref: 03116

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Adele has worked in the recruitment industry for pretty much her entire life! She started out with a major plc where she rapidly moved through the ranks to become the youngest area manager on record. Following this she ran a 60 branch independent network before taking the plunge in 1994 and starting her own business. By her own admission this was probably one of the scariest things that she has ever done (and she has had 5 kids and had jumped out of an aeroplane at 12,000 feet!).

“After years of managing other people, getting back to the sharp end dealing with employers and candidates at first was terrifying – would I be able to do what I had spent years training others to do? I needn’t have worried, my view that recruitment is not rocket science was reinforced and it was evident that so many people were getting it wrong. By simple caring more and trying harder to get people what they want, my business was a runaway success”